Transactional Email - Custom Emails for Reset Password and Reset Password Confirmation

Using Transactional Emails by Mailchimp (Formerly Mandrill), you can customize your Reset Password emails and your Reset Password Confirmation emails sent to your users. 

  1. To create email templates in Mailchimp: Click the "Campaigns" menu -> "Email Templates" and then click "Create Template"
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  2. Use merge variables to insert a link to the reset password link (merge variables form *|ID_TEXT|*)
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  3. Once you're done creating the template, click "Send to Mandrill"
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  4. Go to Mandrill by clicking "Automations Menu" -> "Transaction Emails" and then click "Launch App"
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  5. Navigate to the template in Mandrill by clicking "Outbound" (on the left navigation bar) and then click "Templates" at the top
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  6. For each template you are adding, be sure to add the 'From Address', 'From Name', and 'Subject'.  This is important because we do not set defaults for this
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  7. For each template, please send your Solutions Engineer the following:
    • Template Slug:
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    • API Key. This can be retrieved by going to Settings and clicking "New API Key"
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